Refund Policy

1. General Refund Policy

At Goshen Work Skill Association, we understand that circumstances may change. Our refund policy is designed to be fair while protecting the integrity of our educational programs and ensuring quality for all students.

All refund requests must be submitted in writing via email to info@goshenworkskill.com or through our student portal. Refunds are processed within 14-21 business days from approval.

2. Refund Schedule

3. Course Cancellation by GWSA

In the unlikely event that Goshen Work Skill Association cancels a course:

• Full Refund: 100% of all fees paid will be refunded
• Alternative Options: Students may choose to transfer to another available course
• Notification: Students will be notified at least 7 days before the scheduled start date
• Processing Time: Refunds processed within 7-10 business days

4. Non-Refundable Items

The following items are non-refundable under any circumstances:

5. Refund Request Process

6. Special Circumstances

We understand that exceptional situations may arise. The following circumstances may be considered for special refund consideration:

• Medical Emergencies: With valid medical documentation from a licensed physician
• Military Service: For students called to active military duty
• Death in Family: Bereavement requiring immediate attention
• Relocation: Moving to a location where course attendance is impossible

Special circumstance requests must be accompanied by supporting documentation and are reviewed on a case-by-case basis.

7. Payment Plan Refunds

For students enrolled in payment plans:

• Refund amount is calculated based on total amount paid to date
• Outstanding payments are cancelled upon refund approval
• Administrative fee applies to total course value, not just paid amount
• Same refund schedule applies based on course start date

8. Dispute Resolution

If you disagree with a refund decision:

1. Submit a written appeal to the Finance Department within 7 days of decision
2. Include all relevant documentation and additional information
3. Appeals are reviewed by senior management within 5-7 business days
4. Final decisions are communicated in writing and are binding